PRIVACY POLICY

Effective Date: 31 May 2026

megapcdotcomdotau pty ltd (ABN 68 132 696 701), trading as Reboot Player One, is committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your personal information in accordance with the Australian Privacy Act 1988 and the Australian Privacy Principles.

1. Collection of Personal Information

We collect personal information from customers and prospective customers to provide services, information, and marketing communications.

The personal information we may collect includes:

  • First and last name

  • Address

  • Email address

  • Phone number

We may collect this information through:

  • Email communications

  • Website forms

  • Customer websites and social media accounts

  • Publicly available sources

  • Cookies

  • Third-party sources

2. Purpose of Collection

We collect personal information to provide the best possible experience through our website and services.

Your personal information may be shared with service providers who assist us in operating our website and delivering our services. Information may also be accessed by maintenance and support personnel as part of their normal duties.

By using our website, you consent to receiving direct marketing communications from us. We will only send marketing material where:

  • The information was collected directly from you; and

  • The communication is of a type you would reasonably expect to receive.

We do not use sensitive personal information for direct marketing purposes.

All marketing communications will include a simple option to unsubscribe or opt out of future communications.

3. Disclosure of Personal Information

We will only disclose your personal information to third parties:

  • With your explicit consent; or

  • Where required or authorised by law.

4. Sensitive Information

Under Australian privacy law, sensitive information includes information relating to:

  • Racial or ethnic origin

  • Political opinions

  • Religious or philosophical beliefs

  • Trade union membership

  • Professional association membership

  • Criminal record

  • Health information

It is not our intention to collect sensitive information. However, if sensitive information is collected, it will only be used:

  • For the primary purpose for which it was collected;

  • For a directly related secondary purpose;

  • With your consent; or

  • Where required or authorised by law.

5. Cookies

Our website uses cookies to improve functionality and user experience.

Cookies are small pieces of data stored on your device that help us:

  • Improve website performance

  • Personalise your experience

  • Better understand website usage

You may adjust your browser settings to manage or disable cookies.

6. Security

We take reasonable measures to protect your personal information from:

  • Unauthorised access

  • Disclosure

  • Alteration

  • Destruction

While we take appropriate security precautions, no online transmission or electronic storage system can be guaranteed to be completely secure.

When personal information is no longer required, we will take reasonable steps to destroy or permanently de-identify it. However, client records may be retained for a minimum period of seven (7) years where required for business or legal purposes.

7. Access and Correction

You may request access to the personal information we hold about you and request corrections where information is inaccurate, incomplete, or out of date.

Requests can be made using the contact details provided below.

8. Complaints Procedure

If you have concerns about how your personal information has been handled, please contact us.

All complaints will be reviewed by our Privacy Officer. We may request additional information to clarify your concerns.

If a complaint is found to be valid, we will work with you to resolve the issue appropriately.

If you are not satisfied with the outcome, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC).

9. Overseas Transfers

Your personal information may be stored or processed overseas.

Where personal information is transferred to countries with privacy protections substantially similar to Australia's, we will rely on those protections.

Where information is transferred to countries without equivalent privacy protections, we will take reasonable steps to ensure appropriate contractual safeguards are in place to protect your information.

10. GDPR

Individuals located within the European Union may have additional rights under the General Data Protection Regulation (GDPR).

Where applicable, GDPR protections and remedies may apply to the handling of your personal information.

11. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal obligations.

Any significant updates will be posted on our website.

12. Contact Information

Reboot Player One
Email: hey@rebootplayerone.com